F.A.Q.

We have several contracts as a group with insurance carriers, and within our practice, we have providers on almost all plans offered by insurance. It is best to call our intake specialist to see what coverage you have and who among our staff might be a good initial fit. Of course, what we are told by a carrier in no way indicates that the carrier will in fact provide reimbursement for services, please contact your insurance carrier to ensure that CCBT, and it’s specific provider, are able to take your insurance.

Please note that the accepted insurances may vary depending on the location and type of service. For more information on accepted insurances, you may contact your insurance provider or reach out to us for further information. Our helpful staff will be happy to assist you and answer any questions you may have.

We have our main office at the juncture of Upper Arlington, Dublin, and Columbus on Sawmill Road between Bethel Rd. and Henderson Rd. The location is within a short drive to most northern suburbs. We have offices in Gahanna, Westerville, Dayton, Mason, Lancaster, and Marion.

You call our office, or fill in the contact form, and are contacted by our intake staff. CCBT will review your interest in mental health services and inform you of likely matches with clinicians at our office who have expressed their competencies to fit your interests. If you decide to go forward, CCBT administrative staff will set up your first appointment, and direct you to download the forms, or to sign up for the patient portal to access the forms, you will need to complete before the first session. If you don’t have access to technology, please let our staff know, so we can mail the forms to you.